 |
Office Furniture order processing, Shipping & Handling Policies
| Placing Order. Upon selection of product and color of your choice,email or call to check availability and current Price. Place order by Paying Advance deposit of $50.00 only. Please, Email us advising product and color option desired and Delivery Address. Within Two Business days we will respond You With S&H Charges and Expected date for the Furniture to be ready for Shipping. S&H charges are based on destination, product weight, delivery method and insurance charges,if required. For any assistance required, Call us Toll Free 1(877)509-7747 (10AM to 9PM EST) |
Our Accreditations and membership details.
Registered With D&B Canada.
Authorised Credit Card Processing Merchant.
TrustKeeper® Verified Credit Card Security Compliant Merchant.
Member Canadian Federation of independent Business.
Paypal Verified Merchant.
BBB Member listing # 1132591
Registered With D&B Canada.
Authorised Credit Card Processing Merchant.
TrustKeeper® Verified Credit Card Security Compliant Merchant.
Member Canadian Federation of independent Business.
Paypal Verified Merchant.
BBB Member listing # 1132591
| Want to Place Advance Order? Pay advance deposit US$50.00 and send us Email about the details of Item required.Based on your Shipping address we will respond Within 48 hours With Product availability and Total CIF Charges. |
Processing fee of $8.00 applies,
In case You want refund of
advance deposit
In case You want refund of
advance deposit
*Based on inclement weather delivery may take up to 15 business days.
| eMail:- orders@impex-canada.com Toll Free Phone:- 1(877) 509-7747 (10AM to 9PM EST) Visit of Office Furniture display centre is available for limited number of customers per day. |
| We will appreciate your Feed back/Input/comments... Please Read site Disclaimer. web_master@impex-canada.com |
Order Processing.
Upon confirmation of the order and receipt of balance payment. We usually process your orders Within 2-5
business days. We will inform You an estimated delivery Time/date. Furniture delivery contractor / LTL logistic
company or Tracking number of the shipment.
We have Business account With FEDEX Ground, UPS Canada, Western logistics.
Continental Shipping through Sameday, Overnite, etc.
Cancellation Policy
We will attempt to cancel any unshipped order, provided You notify us Within 48 hours of placing your confirmed order.
Please Email us or call us for order cancellation number,In case Furniture has already left our Warehouse,You may be liable
to pay S&H both ways.
Pricing Policy
We reserve the right to correct pricing errors without notice.
Warranties,
All wood office furniture products are manufactured With 45 PSI particle board, considered ‘Commercial Grade’. Where as off
the shelf Office furniture items at Office Furniture store are generally made With particle board of PSI readings of between 15
and 30, which drastically reduces the cost of the product, but in turn puts a severe strain on the overall product durability,
often such products have a thin Resin Foil Paper as economical method to make budget-oriented products.
All wood Office Furniture products we carry are manufactured With "Commercial Grade" Thermally Fused Laminate (TFL) and
all boards are finished on all sides to ensure optimum strength and durability.
These products are made under Canadian regulated work standards in a huge manufacturing facility With tight quality
assurance process.
A copy of the written warranty is included With each furniture item. IMPex Shoponline Canada will send You the
Manufacturers Warranty Information along With your purchased item as applicable/available.
Most of the office Furniture items we carry are also available on "Big name Office Furniture
Chain stores".
Guarantees/Returns and Exchanges.
For Local delivery our authorized carrier will call You to arrange delivery for this (specific) merchandise.
Your shipping and handling charges include delivery at Ground level of your office, Please, advise us in advance for delivery
at upper floors. In case of high rise office complex, please arrange building access and service elevator.
Please be sure to inspect the merchandise upon delivery and note any damage to exterior packing With the Shipping/
Handling contractor before he leaves your place. If damage is noted, please retain the original packaging for return.
Any damages during Transit are responsibility of carrier. Any damage noticed on exterior of the Packing has to be noted on
the delivery note/ papers of the carrier. Please inform us any damage to contents Within 5 Business days.
We will ship the replacement parts damaged in transit, at no extra cost to You.
Within 15 days of the furniture delivery, if You are not satisfied, Email us your concern about the product along With the
details of the purchase. We'll gladly exchange it or refund your purchase price, excluding shipping and handling charges.
Returns can only be considered in Original unused condition and Packing. 15 - 25% restocking Charge will apply for all
returned merchandise.
Our Email address for assistance With returning product is merchandise_return@ impex-canada. com
Payment Options.
We accept all of the following payment methods !
1) Banking online With any of Canadian Banks by "Interact* Email Transfer"
2) Phone for offline processing, if paying by MasterCard, Visa, AMEX etc.
3) Our online secured payment method or Paypal.
4) Certified cheque or Money order.
5) Business or Personal Cheque. Furniture delivery may be held for 3-5 days for payment to clear. All cheques are to be
payable to IMPex Canada. A $25 fee will be charged for all cheques returned for collection.
Upon confirmation of the order and receipt of balance payment. We usually process your orders Within 2-5
business days. We will inform You an estimated delivery Time/date. Furniture delivery contractor / LTL logistic
company or Tracking number of the shipment.
We have Business account With FEDEX Ground, UPS Canada, Western logistics.
Continental Shipping through Sameday, Overnite, etc.
Cancellation Policy
We will attempt to cancel any unshipped order, provided You notify us Within 48 hours of placing your confirmed order.
Please Email us or call us for order cancellation number,In case Furniture has already left our Warehouse,You may be liable
to pay S&H both ways.
Pricing Policy
We reserve the right to correct pricing errors without notice.
Warranties,
All wood office furniture products are manufactured With 45 PSI particle board, considered ‘Commercial Grade’. Where as off
the shelf Office furniture items at Office Furniture store are generally made With particle board of PSI readings of between 15
and 30, which drastically reduces the cost of the product, but in turn puts a severe strain on the overall product durability,
often such products have a thin Resin Foil Paper as economical method to make budget-oriented products.
All wood Office Furniture products we carry are manufactured With "Commercial Grade" Thermally Fused Laminate (TFL) and
all boards are finished on all sides to ensure optimum strength and durability.
These products are made under Canadian regulated work standards in a huge manufacturing facility With tight quality
assurance process.
A copy of the written warranty is included With each furniture item. IMPex Shoponline Canada will send You the
Manufacturers Warranty Information along With your purchased item as applicable/available.
Most of the office Furniture items we carry are also available on "Big name Office Furniture
Chain stores".
Guarantees/Returns and Exchanges.
For Local delivery our authorized carrier will call You to arrange delivery for this (specific) merchandise.
Your shipping and handling charges include delivery at Ground level of your office, Please, advise us in advance for delivery
at upper floors. In case of high rise office complex, please arrange building access and service elevator.
Please be sure to inspect the merchandise upon delivery and note any damage to exterior packing With the Shipping/
Handling contractor before he leaves your place. If damage is noted, please retain the original packaging for return.
Any damages during Transit are responsibility of carrier. Any damage noticed on exterior of the Packing has to be noted on
the delivery note/ papers of the carrier. Please inform us any damage to contents Within 5 Business days.
We will ship the replacement parts damaged in transit, at no extra cost to You.
Within 15 days of the furniture delivery, if You are not satisfied, Email us your concern about the product along With the
details of the purchase. We'll gladly exchange it or refund your purchase price, excluding shipping and handling charges.
Returns can only be considered in Original unused condition and Packing. 15 - 25% restocking Charge will apply for all
returned merchandise.
Our Email address for assistance With returning product is merchandise_return@ impex-canada. com
Payment Options.
We accept all of the following payment methods !
1) Banking online With any of Canadian Banks by "Interact* Email Transfer"
2) Phone for offline processing, if paying by MasterCard, Visa, AMEX etc.
3) Our online secured payment method or Paypal.
4) Certified cheque or Money order.
5) Business or Personal Cheque. Furniture delivery may be held for 3-5 days for payment to clear. All cheques are to be
payable to IMPex Canada. A $25 fee will be charged for all cheques returned for collection.